UNDERSTAND SOFT VS HARD
Landscapers fall into two categories; “soft landscapers” who handle lawn and yard maintenance and “hard landscapers” who handle landscape construction. Experienced hardscape contractors can handle all the complicated heavy projects such as patios, retaining walls, fireplaces, firepits, walkways, swimming pools, outdoor lighting and water features. Learning the proper term will automatically narrow down the search engine results dramatically for the right contractor.
CHECK THEIR REVIEWS
Reviews are the new ‘currency’ for all businesses. Your hardscaper should have great reviews, not necessarily a perfect 5/5 score. Take the time to go through the reviews and see what the clients are saying about them and read the company’s responses, if any.
AVOID THESE RED FLAGS (Attitude/Personality/Professional)
Seems to be unhappy and not really passionate about their job. Dreading that contractor to be on your property for multiple weeks. No mention of the neighbors No plan on how they will keep the peace with them. Beat up, rusty truck. No Branding. No obvious investment into the company.
Late to your meetings. Disorganized. Flustered, in a rush or not very interested in your project. Forgot paversamples, brochures, copy of contract, etc.
DEPOSITS AND CASH
They’re ok with taking cash to reduce the price. No record of deposit on the contract. A little research and attention to the red flags will help you narrow down the field and find a contractor that is experienced, professional and trust worthy! – Matthew Blanche, Epic Interlock, http://www.epicinterlock.com